fv88 Terms & Conditions — Rules That Govern Your Account and Play

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and fv88 ("the Company", "we", "us"). By accessing, registering on, or using any part of the fv88 platform at https://fv88.buzz, you confirm that you have read, understood and agree to be bound by these Terms in their entirety, together with fv88's Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately cease using the fv88 platform. These Terms apply to all visitors, registered users and players. fv88 reserves the right to amend these Terms at any time. Continued use of the platform after any amendment constitutes acceptance of the revised Terms.

2. Eligibility

To register and use fv88, you must satisfy all of the following eligibility requirements at the time of registration and at all subsequent times while your account remains open:

• You must be at least 21 years of age.
• You must be legally capable of entering into binding contracts under the laws applicable to you.
• You must not be a resident of or accessing fv88 from a jurisdiction where online gambling is prohibited.
• You must not have been previously excluded from fv88 or any related platform through a self-exclusion or site-exclusion program.
• You must not be acting on behalf of another person or as an agent for any third party.

3. Account Registration and Security

Each individual may hold only one active account with fv88. The creation of multiple accounts by the same individual — whether using the same or different personal details — constitutes a material breach of these Terms and may result in immediate account suspension and forfeiture of all associated balances. You are responsible for ensuring the information provided at registration is accurate, current and complete.

KYC Verification

Before processing your first withdrawal request, fv88 requires completion of the Know Your Customer (KYC) verification process. You may be required to provide one or more of the following:

• Government-issued photo ID (national ID card, passport, or driving licence).
• Proof of address dated within the last three months (utility bill, bank statement, or official correspondence).
• Proof of ownership of the payment method used (e.g. screenshot of bKash or Nagad account registered in your name).
• Any additional documentation reasonably requested by the fv88 compliance team.

Account Security Obligations

You are solely responsible for maintaining the confidentiality of your fv88 username and password. You must not share your login credentials with any third party. fv88 will never ask you for your password via chat, email or telephone. If you suspect unauthorised access to your account, you must notify fv88 support immediately via live chat. Any activity carried out through your account — whether authorised by you or not — is your responsibility until you report the compromise to fv88.

4. Deposits and Withdrawals

Deposits

All deposits to your fv88 account must be made using a payment method registered in your own name. fv88 accepts the following BDT payment methods:

• bKash — minimum deposit ৳500.
• Nagad — minimum deposit ৳500.
• Rocket — minimum deposit ৳500.
• Upay, Visa and Mastercard — subject to current minimums published in the cashier section of your account.

Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to KYC verification being complete. fv88 reserves the right to request additional verification documentation before processing any withdrawal. Processing times vary by method but fv88 aims to complete all verified withdrawal requests promptly:

• Mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) — typically processed within 24 hours of approval.
• Card withdrawals (Visa, Mastercard) — processing times subject to the issuing bank's standard timelines.
• fv88 does not charge withdrawal fees. Any fees imposed by the payment provider are beyond fv88's control.

5. Bonuses and Promotions

fv88 offers a range of bonuses and promotions to registered players. All bonuses are governed by the specific terms published alongside each promotion, including applicable wagering requirements. General bonus conditions applicable across all fv88 promotions are as follows:

• Bonuses are credited to the bonus balance and are subject to wagering requirements before any portion can be transferred to the withdrawable cash balance.
• Wagering requirements must be completed within the time period specified in the relevant promotion's terms. Uncompleted bonus wagering requirements may result in the bonus and associated winnings being voided.
• Only one bonus may be active at a time unless stated otherwise in the promotion's specific terms.
• fv88 reserves the right to withdraw any bonus offer, modify bonus terms, or void bonus credit where it reasonably suspects abuse of the promotion system, including collusion, use of multiple accounts or automated gameplay.
• Bonuses are available to players for entertainment purposes only. They do not constitute a guaranteed right to withdraw cash equivalent to the bonus value.

Welcome bonuses are available to new players making their first qualifying deposit only. Eligibility is determined at the time of the first deposit. Existing account holders who re-register do not qualify for new player bonuses.

6. Gameplay and Betting Rules

All games available on fv88 are provided by third-party game studios including but not limited to Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming and Spribe. Each game is governed by its own specific rules, which are accessible within the game interface. The following general conditions apply to all gameplay and betting activity on fv88:

• All game outcomes are determined by certified RNG systems. Results are final once the game round has concluded and confirmed by the game software.
• Bets placed on sports markets are final once confirmed. fv88 reserves the right to void bets in the event of obvious pricing errors, technical failure, or irregular betting patterns that suggest manipulation.
• fv88 is not responsible for any loss suffered as a result of a player's own decision to place a bet or wager on any game or market.
• In the event of a technical malfunction during a game or bet, the affected round may be voided and stakes refunded at fv88's discretion. fv88's decision on such matters is final.

7. Prohibited Conduct

The following conduct is strictly prohibited on fv88. Any player found to have engaged in prohibited conduct may have their account suspended, bonuses forfeited and remaining balance withheld pending investigation:

• Creating or operating more than one account, whether under your own name or any alias.
• Providing false, incomplete or misleading information during registration or KYC.
• Using any form of software, tool, script, bot or artificial intelligence to automate or manipulate gameplay or bet placement.
• Colluding with other players to gain an unfair advantage, including but not limited to chip dumping in poker-style games.
• Making deposits via a payment method that is not registered in your own name, or using stolen, fraudulent or otherwise illegitimate funds.
• Engaging in any form of money laundering, fraud, or criminal activity through the fv88 platform.

fv88 cooperates fully with law enforcement agencies and regulatory bodies. Where criminal conduct is suspected, fv88 will report the matter to the appropriate authorities and freeze the relevant account pending investigation. Any funds associated with fraudulent activity will not be returned.

8. Responsible Gaming

fv88 is committed to promoting responsible gaming across all its platforms. Gambling should be entertaining and within the financial means of the individual player. fv88 provides the following responsible gaming tools to all registered members, accessible via account settings:

• Deposit limits — set daily, weekly or monthly caps on the amount you can deposit.
• Cooling-off period — temporarily suspend your account for a defined period (24 hours, 7 days, 30 days).
• Self-exclusion — permanently close your account and opt out of all marketing communications from fv88.
• Reality check reminders — receive session duration alerts to help you track time spent on the platform.

9. Privacy and Data Protection

fv88 collects, stores and processes personal data in accordance with its Privacy Policy, which is published on this site and incorporated into these Terms by reference. By registering with fv88, you consent to the collection and use of your personal data as described in the Privacy Policy. fv88 uses SSL encryption to protect all data transmitted between your device and the fv88 platform. We do not sell personal data to third parties. Data is shared with payment processors, identity verification providers and regulatory authorities only where required to operate the platform or comply with applicable law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, fv88 shall not be liable to any player for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with the use of, or inability to use, the fv88 platform or any of its services. This includes, without limitation, any loss of winnings, loss of data, loss of goodwill, or any other intangible losses.

fv88 does not guarantee uninterrupted or error-free access to its platform. Scheduled maintenance, technical upgrades and circumstances beyond fv88's reasonable control (including internet service disruptions, natural disasters or actions of third parties) may result in temporary unavailability of the platform. fv88's maximum aggregate liability to any player for any cause whatsoever, regardless of the form of the action, shall not exceed the total deposits made by that player in the 30 days preceding the claim.

11. Account Suspension and Termination

fv88 reserves the right to suspend, restrict or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent, collusive or otherwise prohibited conduct.
• Failure to complete KYC verification within a reasonable time following a request.
• Where continued operation of the account would, in fv88's reasonable assessment, expose fv88 or its payment partners to regulatory, legal or financial risk.

12. Changes to These Terms

fv88 may revise these Terms at any time by publishing an updated version on this page. The date displayed in the "Last updated" notice at the top of this page reflects the most recent revision. Your continued use of fv88 following the posting of revised Terms constitutes your acceptance of those revisions. If you do not agree with any revised Terms, you must close your account and cease using the platform. fv88 will endeavour to notify registered players of material changes via the email address or mobile number on file where reasonably practicable.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity or termination, shall in the first instance be referred to the fv88 customer support team via live chat for informal resolution. fv88 aims to resolve all player complaints promptly and fairly. Where a dispute cannot be resolved informally, the matter shall be referred to the appropriate dispute resolution process. fv88's decisions on disputes relating to game outcomes and technical matters are final, subject to manifest error.

14. Contact and Complaints

If you have any questions about these Terms and Conditions, wish to make a complaint, or need to contact fv88 for any account-related matter, please reach the support team via live chat within your account dashboard (available 24/7) or by email. Email addresses are displayed as plain text only and are not clickable links.